Hi,
How can I get direct database access to the AccountEdge data? Or sync it to a new SQL database or similar? The reporting functionality in AccountEdge is not enough, I need to be able to access the data directly and design my own custom reports by pulling and pivoting data in ways the software doesn't allow me to.
Thanks,
Ben
USING ACCOUNT EDGE ON MAC. I HAVE BEEN ASKED TO CONFIFRM MY COMPANY FILE. Rang the automated service and when I entered the procided verification code the system keeps telling me it is incorrect. Tried this 5 times and still no success. Tried to call customer service but because Perth is 3 hours behind the east coast no answer. Still can't confirm the company file.
Each time I open this application on my MAC, I get the terms and conditions page which I have to agree to everytime before I can use the product and open my company file. How do I bypass this annoying feature?
I have just upgraded my Mac to macOS Sierra
When I now send an invoice it has "no content" when delivered.
Is this a problem with compatibility with the new macOS Sierra and MYOB AccountEdge Pro or just a settings problem?
I am having great fun trying to import item sales documents.
I accidentally discovered that if the import file has no line terminator, AccountEdge crashes.
In this particular case, the file contained two multi-line orders separated by a blank line. There was no line terminator (CR or LF) after the last line.
Importing this file caused a crash after clicking Automatch then Import.
This is not causing me grief, now that I know what is causing it, but it is impolite and someone should be offered the enjoyable task of fixing it, as a relaxing start to the new year.
AccountEdge Version is 15.5 Release 20.1.98.
Hi
I've tried to confirm my company file today and the actual number pad does not work when dialing the 1300 number on an iphone???? I rang the confirmation phone number 1300664585 to confirm my file but then it did not register my Serial number when I entered it. The number behaved as if I was not entering any numbers in at all???
Is this a problem with the number itself?
If you can please let me know when this is fixed that would be great as I need to confirm my file ASAP.
Thanks & Regards
Phil
Using AccountEdge NE v17.4.1 updated to MacOS Sierra v10.12.2 and payslips no longer attching to emails.
Forum advice is to update. No updates available, current version newst available ...
Macs don't have an 'antivirus' to disable.
Where to now? Thanks in advance
Hi!
While you were all standing in the sun all day waiting for midnight fireworks, I managed to convince my online store and MYOB to co-operate on importing a sales order. On the whole, the process was successful, although the amount of trial-and-error does not speak well of the documentation.
There is one minor issue that I would like to solve. My sales orders can have upwards of 100 items. Most of them are perfect, but some grow a small discount (plus or minus a percent or part thereof) which I presume relates to rounding of GST. If I enter the same item in a sale manually with the same numbers, I do not get a discount, and I am guessing that this is because the GST is calculated internally.
My online store records only the line total and the quantity. This is, obviously, hokey, - it should record the price, tax and other stuff, but it was written by PHP programmers, evidently with no input from accountants.
MYOB seems to require the following:
My test case is one particular product where the inc-tax price is $0.31. And owing to the magic of my product, people buy them in sets of eleven.
Eleven of these things cost 11 x 0.31 = 3.41. GST on 3.41 is 31 cents.
The import data looks like this (transposed for your reading convenience)
| Date | 31/12/2016 |
| Card ID | PP |
| Item Number | Blue Thing |
| Inc-Tax Total | 3.41 |
| Quantity | 11 |
| Tax Rate | 0.909091 |
| Inc-Tax Price | 0.31 |
| Price | 0.28 |
| Total | 3.10 |
| GST Amount | 0.31 |
| Tax Code | GST |
| Delivery Status | A |
| Inclusive | X |
| Terms - Payment is Due | 1 |
| - Discount Days | 0 |
| - Balance Due Days | 0 |
| - % Discount | 0 |
| - % Monthly Charge | 0 |
Tax rate is an extra field that shows the rate used to compute the derived figures, and it is somewhat like 10/11. It does not match anything in the import interface and appears to be harmless.
Importing this data set results in a line with price, total and tax as expected, and a discount of -0.65% in the item's discount field. If I create a new sale with the same price and quantity, I get a seemingly identical document without the discount. In both cases, the GST is calculated at 31 cents according to the "History" function.
My question is - what data to I have to present to the import interface to get a correctly calculated transaction with no discount?
Thank you for your help.
Russ.
I am in the USA and using an older version of MYOB First Edge for Mac version 3. I have always been able to call in and get a conformation code. When I try now, the system does not accept the key entries and it keeps telling me to use the keys on my phone to enter the information. Thank you for any help you may be able to give me, I really like using this software and would hate to lose all of the information saved in it.
Sincerely,
Jerry Ball
My company file in now online but I need to find some previous employee information from the 6 months before I went onlline on 1.7.2014 and am having trouble doing this. The main reason for doing this now is to find employee hours from this period as the balances transfered to the online account were incorrect at the time for one employee as the card file was not setup correctly.
Hi Guys,
I terminated an employee just before christmas and paid him out etc. All is good.
I understand that when I put in the termination date that the entitlements balance is removed. No problem.
However I did not know that the HISTORY was also deleted. I wanted to check a couple of things and when I went back that employees entire entitlement history now does not show up. Even if his card is active.
Is this correct?
I seem to be having trouble applying a credit to an supplier bill which was paid less a discount. The credit amount is the same as the invoice amount, yet when applying the credit it is leaving a credit balance which is the discount amount. What is the best way to sort this out?
Hi Just wondering if anyone can enlighten me please . I would like my G suite email address to be the one that my MYOB sends out all invoices etc from ....how do I change my current MYOB mail server to a new one...? Stuck ..TIA
I'm trying to log onto my MYOB AccountRight and keep receiving the error message 'Unable to automatically confirm your company file'.
I'm far from tech savvy and have tried all trouble shooting I can find online and I now receive the message 'Unable to activate this company file. You need to phone MYOB Customer Service for assistance' which I would but it's after hours.
Tonight is the night I've set aside for this work (very sad on a Friday night, I know but my time is limited with children on school holidays!) can anyone offer any assistance?
Thanks in advance, Lauren
ellecor Holiday Home Management
Hi, I've just purchased a new mac and downloaded myob to use on it. I can't get past opening a file on myob before it quits. I'm using accountedge (the latest version) and am on sierra 10.12.2.
I have Account Edge 9 -Yes I know it is older than Methuselah - I am just going out on my own again nad do not need fancy account package. the simple invoicing and stock control this program gives me works.
However, I can't find my original discs - I have my serial numbers, does anyone have a download so I can put this program on my new computer? Or know how I could move kit from one computer to another?
I thought i had sent this question out last week, but now that I am setting up my new cmoputer - I cant find the original message or any responses.
Cheers
Clare
Hello There
Does anyone know of someone or know how to migrate from Xero to AccountEdge Plus?
MYOB techs will only do it for PC versions of MYOB programs.
Quite urgent.
Thanks for reading and hope someone can assist.
Myob doesn't really offer a lot of support for Mac users, It's catered more for PC users.
More should be done in this area as there are thousands of mac users out there who use myob, especially in the arts sector
It would be great to get accountedge into the cloud and assist in migration from other programs back to MYOB
Hey all, Im having huge issues here in PNG in fresh produce with major inventory adjustments required over about 150 items. Can someone assist please.
We use Enterprise 19.
The inventory has never been reconciled .... ever and is way out of whack.
I have an inventory value reconciliation report showing one item as negative stock with a negative value.
(Nearly all are affected this way)
Thats fine, we do that. But .......... the inventory count sheet shows completely different numbers.
Having a look at some old posts it would appear that given that we are trying to set the value to ZERO. What number do I use?? Either number on each report is incorrect according to the system.
I can post more tomorrow as screen shots to assist.
Dave
Hi,
I have 2 empoyee in business, when I loded Sep QTR Super everything was correct, because payroll tax have changed and I had to up grate MYOB to 19.13 to match new payroll tax, not sure if this have effected super record?
I have noticed, one empoyee's super was matching in both report, but other empoyee's super didn't apprea on payroll activity summary. when I looked into payroll register, it's recored correctly this there. I never did manual enter in empoyee'd card. not sure how to fix this?
is is ok if I use the amount in payroll register to lodge super?
also when I looked in to super expence account, the amount showing there is difference to both payroll acvitiy summary and payroll register summary. not sure why?
thanks
Zoya