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superannuation not calculating

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I have two employees one who always earns over $450 per week and superannuation is calculating fine for this employee. The other usually earns below $450 each averaging around $250 per week. I would expect that superannuation would commence calculating 2nd week into the month once he has reached over the $450 for the calendar month. but this is not the case.

I have checked my set up from other forums and believe it to be set up correctly. Screen Shot 2016-10-18 at 12.08.39 pm.png

 

 


Overdue invoice sent but not by me

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Hello, I recently had a past customer contact me saying I had sent them an overdue invoice. Now I closed off their purchase months ago and I know that I didn't send it (and no one else has access to my MYOB, other than my accountant who only use it for tax purposes). I asked her to send me a copy of the e-mail and it wasn't the usual one that MYOB sends. However, the link in the e-mail did bring up her invoice and it was written as overdue. It opens in the MYOB portal as well? I have no idea how this is even possible? The e-mail she received simply had a link in it with no other identifying information? I have no other reports of this happening to other customers. Can you please tell me what the potential cause is?

 

Thank you

 

Kerry-Lee.

Multiple locations / divisions / branches support

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 Hello

   we have a problem operating two location in difference district that are doing supply sales, that mean we have stock in those area with salesperson who do sales, invoice, receipt,and banking.  while in head office we do all the staff from purchases, payment, payroll, we can shortly say in head office we do all accountant thing. but the problem is how to connect those area with head office accountedge network software, so we can simply get all update in time without using manual update. and see and control those area in accurate way, {control what is happening there} we dont want to use icloud software, 

i see the are software called Exo but its for window pc, Is there any way to get this Multiple locations / divisions / branches support in accountedge network   or is there any myob software for mac that have this abilities, or how can we able to use accountedge network to do that.

 

sorry for my bad english

 

Gleard

AccountEdge 15.5 - payroll entries not appearing on my bank rec

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I have just done my first payroll entries after starting a new year but these entries do not appear on my bank reconciliation - how do I fix?

Trouble transfering my customised forms - Invoices/Statements forms

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Am I able to migrate my customised forms from Windows V19 to Mac Account Edge, and if so, how??

Pay Superannuation Portal

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When running trying to save a contribution file, the list in the date range selected does not include all employeeswho have earned super - all have super funds entered with correct USI and personal details. Yet, I can't get the full list of employees to appear. Thoughts?

Data file conversion from Accounts Edge to Accounts Right

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Hi

 

I needed some help please. . . .

 

Currently I am using Account Edge Pro V15.5 Release 20.1.98 for Mac and would like to convert this data or company file to Accounts  RIght Plus Au  2016.22 Version 2016.2.18.5106

 

What is the process of doing it ? Or can this data be converted and imported to Accounts Right?

 

RayR

Review file in Super Portal

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Hi,

 

I'm trying to lodge me super through the super portal & have uploaded my file.

There is an error message appearing for a SMSF saying it is an unrecognised SMSF & I'm being asked to select the correct fund.

 

We have paid a super contrubution to this fund for the past 2 quarters with no problems.

The information we have listed for the fund is the Fund Name & ABN.

No details have changed for this fund.

 

Can you please advise what I need to do to fix this?

 

Thank you

 


restricted access

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Hi I have set up restricted access to some employees. We use time billing and I have set up that the employees can not view each others billing, as I don't want them to know what each lawyer is charging. But I am not sure how but they can still tell what each activity from another lawyer is charging

BAS completed and can't save it, the below message comes up . Please help

Mac Sierra

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Hello, I'm using AccountEdge Pro Version 15 on a mac.  I'm keen to update my OS to Sierra.  Are there any compatability issues with the latest OS from Mac?

Error code 1202

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Hi, I'm getting Error Code 1202 when I try to confirm my data files online.  Could you check into this please?

Account edge V11.5 compatibility with Sierra 10.12

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Hi. I'm using MYOB Accountedge V11.5. Is it compatible with the new Apple Sierra 10.12?

Accountedge Basic for Mac V3 19.1.1.1A

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Hi,  I am trying to find out if there is a new release for Accountedge Basic for V3 for MAC.  I am currently running 19.1.1.1A.  

Unable to Locate host

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Hello,

 

I am trying to install/setup  AccountEdge Network Edition latest version and its seems to stumble when trying to find a host, I have tried entering various IP along with the post also tried the Mac's own IP address with 21 as the port as well as Samba's and AFP ports but nothing seems to work.

 

Please advice what is the correct setup/installation? as well as the correct Port to enter.

 

Thanks & Regards

AKA


Email from Account edge Pro

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I am not getting copies of sent emails when sending from emails from account edge pro version 15.5. to outlook version 2016. Also I have noticed when sendiing, the emails all backup in the outbox until I click the send receive button. They do not send automatically.

GST Summary (Cash) won't balance against Tax Information Reconciliation (summary)

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I have a new client file that I am having trouble with. Their company profile is set to report GST on a cash basis (which is correct). My problem is the amount of GST paid showing in the Tax Information Reconciliation (summary) doesn't match the amount shown in the GST (summary - cash) report. For interest sake, I ran the GST (summary - accrual) report and the GST paid figures both match.. Have I missed something? 

Any help would be appreciated.

Thanks

 

Jodie

Two Companies - they owe each other money

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I work for like 4 companys same owner and each has seperate MYOB file two of the companies owe each other money say ! owes $250 and the other $200 leaving $50 so that is the only amount that will be actually paid as they are wiping eachs other dept out (except the $50), but how do I enter them as they. Thankyou 

Is Account Edge v15.5 compatible with Mac O SX 10.12?

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I read that Account Edge 2016 is compatible with Sierra. 

 

Does that apply to Account Edge v15.5?  Or is Account Edge 2016 something different?

 

Thanks in advance.

Bank reconciliation error when there is a foreign exchange transaction

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I am using AccountEdge V15 (20.1.1C)

 

I have a forex tranactions - I bought some stuff from Europe.

 

The MYOB account reconciles against the account, (out of balance - 0.00) but when I click Reconcile, I get a message:

 

"Your bank thinks you have 1158.28 less than accountedge pro shows"

 

This number, 1158,28, is the difference between tha AUD amount and the EUR amount.

 

Any hints?

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