Reconcile accounts
When I click the Reconcile Accounts window it does not open to Checking Account. Comes up with different ones and I have to go and change it. For 7 years it opened to Checking Account! Arghhhh - can...
View ArticleAccount Edge Pro v13 - partner edition - bank reconciliation
Hi, I've recently downloaded the Account Edge Pro v13 Partner Edition software in order to access a client's file. He has asked me to review the file and reconcile to 30 June. However, when I access...
View ArticleOptimisation help please
Every time I go to launch my company file, the Optimisation Assistant appears, runs through, says it's all been done then I press close, go to go back into the program and it launches again. I cannot...
View ArticleSerial number editing and Lot numbers needed
We have to record Serial #, this addition was welcome but correcting Serial numbers should be an option. Also we have to collect Lot numbers and Expiry dates ... these basic functions should be added,...
View ArticleDownload invoice
I have received an email advising my tax invoice is available to download. When I go into My Account there is no drop down box for tax invoices. What's wrong?
View ArticlePayslips Wont print YTD
I have the section showing YTD on the payslip but it prints blankIt use to print this figrue for me before I did the last upgrade. I am using Account Egde Pro on a MacHow do I get the YTD figure to...
View ArticleLost installation disk
Hi I have lost my installation disk to Accountedge Network v13 and I need to reinstall, can anyone help
View ArticleA message stating that my file name exceeds 31 characters
Please find attached a screen grab of a message that I get whist endeavoring to open a file The file name is Matrix Framing Pty Ltd - 01.myo Thanks Judith01
View ArticleYosemite upgrdae
Hello. We're long time AccountEdge 2 user but recently upgraded to Yosemite so MYOB won't launch anymore. I found the original install disc with the serial number when I try to login or create a myob...
View ArticleYosemite upgrade
Hello. We're long time AccountEdge 2 user but recently upgraded to Yosemite so MYOB won't launch anymore. I found the original install disc with the serial number when I try to login or create a myob...
View ArticleSending multiple copies of invoices in an email
Just wondering if someone can help me. I'm wanting to email our customers that have outstanding accounts and I want to attach copies of each invoice that is outstanding in one email rather than having...
View Articleinvoice nos. have changed sequence
We run Accountedge NE v14.5 Release 19.1.8A and suddenly today when entering client's orders, we have found the invoice no. has changed sequence and do not understand why. Can anyone help us?
View ArticleCannot view financial year 2016 reports
Hi all, I use MYOB fairly infrequently with my husband's very small business. I have been trying to view reports for the 2016 financial year but it does not appear as an option. Only 2013-2015. And it...
View ArticleRe: Company FIle Confirmation
I'm a having this same issue. I have recently upgarded to the most recent version of Account Edge but even with the old version the online confirmation did not work for me (not once!). I would have to...
View Articleinput closing balance of last financial year
hiI would like to input closing balance of last finanical year as an opening balance.but i was not having data of last financial year so i allredy enter some entries of this finanicial year. can you...
View Articlehow can i use edge in accountright
Previous Accounts person owned a MAC so used accountedge I use Accountright on my windows laptop. I cannot use the Edge back up to start a new company file in my account right. does anyone know of a...
View ArticleOutstanding Amount in Pay Bills but nothing outstanding on Creditor Card
Hi Support Team, I posted a query about the above several weeks ago and Steven_M replied with some suggestions : 1. Verifying and Optimising Company file. Note : Both done, no errors. 2. "Finding...
View ArticleNew Mac OS Sierra (10.12) and AccountEdge
Hi EveryoneWith the release of the new Mac OS 10.12, commonly referred to as Sierra, the current versions of AccountEdge have been tested with the new Mac OS and are compatible: AccountEdge Basics v4...
View ArticleEntitlement Balance Showing errors & Adjustments
This week we noticed that on all of our employee payslips the annual leave had not been accruing accurately for the past 5-6 pay periods. Some weeks it didn't change, some weeks it went up by a random...
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