Exporting Assets Schedule
We have taken over a client from another practice that also uses MYOB AE. Is there a way to export their data ie Workpapers and Assets to import into out system rather than having to set the file up...
View ArticleUS and Canada have AccountEdge Pro running on Mac OS 10.15+
I use both the US and Australian versions of AccountEdge Pro on a Mac for different purposes. They are almost identical products apart from lack of GST in the US version. The US have just announced the...
View Articleconfirmation
I have been trying to confirm the company file.I have spent ages on the phone to support can anyone help?
View ArticleAccountEdge Basic : Upgraded to Catalina issues
Hi There, Hopefully, someone out there would be able to help out I somehow missed any notifications/announcements that AccountEdge will no longer work once MacOS is upgraded to Catalina. Only some web...
View ArticleProblem confirming company AccountEdge 18.2
Have been using AccountEdge for many years and never had a problem with online confirmation. Now, keep getting error 1202 when attempting online confirmation . Phone confirmation is useless...
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Removing written off assets from balance sheet entirely
My office equipment was written off completely a couple of years ago, but it still shows up on the balance sheet as per below (albeit as zero value). Is there a way to remove it from the balance sheet...
View ArticleProblems with Network Edition on new Mac
We are currently using Network Edition 2017 for Mac. I had AccountEdge send me a copy of the new Network Edition of AccountEdge for Mac to test on a Monterey machine. I'm glad I did this because I've...
View ArticleConnecting to ATO from AccountEdge Pro
When processing payroll today, I am unable to submit to the ATO. The messages comes up saying "AccountEdge cannot connect to the ATO - Error Code 403: forbidden"It was ok for a payroll submission 2...
View ArticleAccount Edge to Account Right File Migration...
Hi back in June 2021 we discussed the migration of data from Mac AccountEdge to PC AccountRight on a different thread (see attached shot). This would involve both a test migration and a final...
View ArticleHow can I MYOB!
What a mess MYOB has created for me as you no longer support my own program that I purchased from you outright 12 years ago after updating my Mac to a version your system does not recognize So, I then...
View ArticleAccountEdge cannot submit STP reports for payroll
For the past two days whenever I try to submit a payroll event using AccountEdge I get the following error message after clicking on the Send to ATO button - AccountEdge cannot connect to the ATO -...
View ArticleAccountEdge STP Certificate
Hi Everyone We aware that some AccountEdge users are receiving connection errors or Error code 403; forbidden when trying to lodge payruns through STP. To resolve this error you will need to follow the...
View ArticleAccount Edge pricing
Given that MYOB isn't going to support Account Edge, will the pricing be different? I've just finished a MYOB course (I have a Mac only) and wanted to purchase. What would my costs be? Can I purchase...
View ArticleOBTAIN CSV FILE FROM FIRST EDGE v4 data file
Hi, I have been running my accounts for many years using First Edge v4. Unfortunatley the computer I had it on has died. I have the backed up company file but no way to open it to export the CSV to...
View ArticleAccountEdge Confirmation File
Will we still be able to confirm company files after 1 April 2022? Account Edge
View ArticleAccountEdge STP Reporting AFTER 1st April 2022
So disappointed with MYOB's decision - feel totally abandoned....however, I have a few questions. You have said we will still be able to access our files after 1/4/22 - but does this mean STP reporting...
View ArticleAccountedge V18.7 23.1.7A - Recent Upgrade to correct STP certificate
I have tried to finalise STP for employees. After several attempts to set the update event to finalise STP on Accountedge, the recent STP payroll events sent to the ATO, indicating successful have not...
View Articleimport error -28 item is not sold
Pardon me I can't find an accountedge section to post this in. I am having trouble with importing and keep getting error -28 item is not sold.
View ArticleTransferring from AccountEdge
Hi I am looking at Transfering from AccountEdge to Essentials as i am a mac user. Or to a MYOB cloud bases system but i am under the impressions without parralells this is our only option. I see that...
View ArticleUNACCEPTABLE WAIT TIMES ON TECH SUPPORT CALLS
Cannot open an MYOB file after being forced to upgrade it to 2022.1 version. Called tech support. Waited in a queue for 1.5hrs, then talked to a tech for 30 mins without them being able to solve the...
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