Cannot open an MYOB file after being forced to upgrade it to 2022.1 version. Called tech support. Waited in a queue for 1.5hrs, then talked to a tech for 30 mins without them being able to solve the issue. Then was told I had to be transferred to "Advanced Support" (10-15mins wait time apparently), then after 30 minutes on hold in a queue for tech support the phone line dropped out. Complete waste of 2.5hours! No support, no assistance provided. Problem still unsolved. What kind of software company is this?
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