calc rate on pay slip is different to hourly rate
19 random staff from 92 this week had the calculated base hourly rate change to random amounts. Using AccountRight Plus version 2019.2.1
View ArticleHelp with Account Edge Basic on a Mac computer
Hi - I am looking for a AccountEdge Basic guru or accountant in Melbourne to help me set up my company profile on my mac computer. I have started a new company and wish to make sure all is linking...
View ArticleRecording nil balance in Payroll window for Leave Without Pay
Hi, The payroll window won't let me record a zero payment when I am entering Leave without pay. I have to enter 1 cent then it will record.How do I get it to record a zero payment.
View ArticlePoor phone service
Less service than Xero provides, having to wait on hold for and hour, pathetic service
View ArticleCompany file error
AccountEdge v 15.5 I cannot open my company file - I get Index 65 error message with Serious Problems exist in this file and a suggestion to optimize. I have optimized but still can't open the file...
View ArticleCreating an item
Another staff member has created a stock item and has used the incorrect account for the "I buy this item" instead of allocationg "5-2700 Purchases" has accidently allocated "5-2500 Opening stock" i...
View ArticleSetting up stock item
Is there a way for MYOB to automatically default the "i buy this item" the account to "5-2700" as i am finding other staff members setting up stock items and allocating the account the "i buy this...
View ArticleClear out very old finance charge
Hi Can any body please advise the best way to clean up a finance charge that was incorrectly allocated in a closed off period upon a customer account The previous bookkeeper had incorrectly put a...
View ArticleAccountEdge - STP
Firstly I am not a mac user so any help please keep it very simplistic. (Sorry) I have tried to setup STP on a clients computer Have gone through the steps (even got the other file downloaded with help...
View Articleoverpaid an employee
I have overpaid an employee and he is returning the money. how can i correct his pay so that his YTD earnings are correct please
View ArticleSend report to excel
Hi, I'm trying to send an accounting report to excel but stopped by a message pop up as "Not authorised to send Apple events to Finder". Please advise.Thanks
View ArticleAmbivalence or Incompetence?
Its been a month since MYOB declared AccountEdge was incapable of keeping up with Apple's Catalina operating system.Not only were we told to put up with it, without an apology, but MYOB's invoicing has...
View ArticleAccountEdge additional company file
I am wanting to start a new AccountEdge file, as due to the number of years it has been going, it is very slow and clunky. My accountant is happy that I do this. I intend on starting the new file in...
View ArticleBank feeds and importing bank statements- software not fit for purpose
Accountedge's bank feed and bank statement import feature is not fit for purpose. It does not import the full extent of the data in the file. The data is there in the imported file, it's just that MYOB...
View ArticleReversing payment applied
Hi allI have discovered a double entry of a purchase. Both "purchases" were paid by applying a credit balance with the supplier. I wish to delete the surplus purchase and payment application. However,...
View ArticleAccountEdge MAC OS Catalina (10.15) 64 bit
Is there a date for Accountedge to be relased in 64 bit so that it is compatible with MacOS Catalina.This is only a few weeks away.We have other software that will require us to update our macs and so...
View ArticleAccountEdge mobile app
Good morning, I am looking for a cloud based solution for MYOB AccountEdge. I was looking into Essentials but it doesnt seem to offer everything I need and also I dont think it will transfer all of my...
View ArticleCheque number fields need to be longer
Any reason why cheque numbers are limited to 8 characters? I mainly pay via either MYOB Electronic Payments, EFT, or via credit card and for the last two, an 8 character field is not long enough....
View ArticleImport Items Issue
We have exported our items as a tab delimited file. Have then opened the file in excel and updated the pricing levels and saved the file. When trying to import the file, the price level import fields...
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