Instal of Digi Cert SHA2 on Mac
Trying to report payroll to Tax office and come up with the following error Please ensure DIGI CERT SHA2 assured ID CA has been installed correctly.I am using a Mac and I have reinstalled the...
View ArticleUpgrading Account Edge Basic
I run Account Edge basic and am trying to upgrade to v6. When I open the new version it asks me to 'Confirm Your Company File'. I then select "I want to confirm my company file online'. The next box I...
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AccountEdge NE truncates Item Names when syncing from Shopify
Is there a fix underway for AccountEdge when syncing items between Shopify? All Item Names in shopify can be "unlimited" in length - which is useful for SEO purposes. However when AccountEdge syncs...
View ArticleClosing a financial year.!!
Using MYOB premier V19.14...Do you close financial years inow this version and any consequences of we don't do so..According to our system. .we are still in FY18. Note: Payroll is generated in thus system
View ArticleInventory Items List (Detail) report in 2019.2? No report available?
In the previous AccountRight v 19 I ran an Inventory Items List Detail report which showed the various GL numbers associated with the item - inventory, sale, COS etc. This report isn't available in...
View ArticleCompany Auditor
Can anyone explain what criteria/decides if an account shows up on the Company Auditor list or not? I understand the banking accounts, but what would be selected in other accounts' setups that throws...
View ArticleAccessing Old Company File for Audit Adjustments
Hi, We rececntly upgraded our Accountedge companny file from V16 to V18 in order to comply with Single Touch Payroll, however we also get our accounts audited externally. They have sent us a company...
View ArticleSTP file "rejected" CMN.ATO.PAYEVNT.EM92172
Hi there, My STP file "rejected" CMN.ATO.PAYEVNT.EM92172- a record with the same submission ID already exists.We have several branches in 1 ABN , we have given ATO with several software ID but my file...
View ArticleWrong tax applied for Working Holiday to employee
I've just run the second payroll for the 2019/2020 tax year and an employee who is on a Work Visa has had 32% deducted from their wage instead of 15% . I know that once employees on a Work Visa earn...
View ArticleHow do i remove an STP finalisation of an employee in my current year payroll
Hi,By mistake i have finalised an employee in STP, how can I reverse that so that it doesn't show on the employees ATO Income Statements 2019-2020? (It's showing as 'tax ready'.
View ArticleLocation of Data files
Hi, Just wondering how I locate where the Account Edge File are located on a MAC, is there somewhere within the program that tells me? I've tried searching for a myo file, but the file date is 18/11/18...
View ArticleAccountEdge V18.5 Training
I am looking for someone in East Gippsland Victoria to help me set up my companies in AccountEdge Network V18.5 for MAC. I have used for 6 years, but am self taught - I know this system can do more...
View ArticleANZ won't let me download in QIF
I have just changed over from MYOB Account Edge Pro V18 to MYOB Essentials. The migration was completed but I can't get any Bank Transactions for any of my accounts. After reading many forums it says I...
View ArticleMYOB backup error messages
Hi everyone, Undertaking a backup (as we do everyday) - we are receiving error messages throughout the back up as attached. This has only started since the roll over of the new payroll year and...
View ArticleNegative balance in Prepare Bank deposit
I receive payments for service fees in the store via card. I use MYOB AccountEdge v11.5 and use process sales by choosing Enter Sale and ensuring the full service fee amount is types into the "Paid...
View ArticleEMPDUPE.A01 will not load on ATO's site
I created my EMPDUPE.A01 file for 2018/19Went to my ATO Business Portal to load just the same as previous years.The file is not recognised.I recreated the file incase it was corrupt.Same - File would...
View ArticleSuper reporting
I've updated to 18.5 and always report my super via the HostPlus Clearing site. Now when I go into MYOB. Payroll. Pay Superannuation it's taking me to the MYOB clearing house page and asking me to...
View ArticleSGC
AccoutEdge Prov18 - we have employees on Individual Flexibility Agreements. They are on a flat rate for up to 47hours per week but agreement says SGC on Ordinary Hours (38hrs). how can i set this up so...
View ArticleUnable to update Tax Tables to my Account Edge Pro(MAC). Any suggestions?
I tried phone support for 95minutes.No Success. 1 attendant sending me to the next one with no answers.I need to update my Tax Tables on Account edge Pro, but it is not allowing me to do so.The only...
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