Unable to activate company file
Hi there, I am also having problems with acitivating my company file online, when I tried doing it, it keeps showing unable to perform online confirmation. May I know how could I resolve the problem...
View ArticlePayroll Help 2016 / 2017 PAYG Year
1 - I have just sompleted my last but one fortnightly pay run. Do I need to install the new version AccountEdge Pro v16 Full Installer before my final payroll run of 2016 / 2017 and before producing my...
View ArticleIdentify the right data file
Just upgraded to AccountEdge Network Edition. After optimising the files, there are 3 data files located in the Databases folder. They are namely POL.bak, POL.bk1, POL.myo. Which is the file that is...
View ArticleClik here to view.
AccountEdge Network Edition Optimisation
What does optimising the data file do? What could have happened while I tried to generate the General Ledger and encounter the below error message? Before this I tried to optimise the data file to...
View ArticleTermination and Superannuation reports
Hi,I have terminated an employee and when running my final reports, I have noticed on the Payroll register that his Superannuation in coming up with a $0 value. When I run the superannuation reports...
View ArticleHelp with finding existing business
I can log in to the account, but the business files aren't there, no tabs, being asked to set up a new business?
View Articlelost account edge pro
Hi I have account edge pro on my mac and recently had to restore the Imac to factory settings, though after i restored the computer backup the account edge pro software was not there.please help thanks...
View ArticleIncome tax payment for sole trader
Hi all, I apologise for starting a new post for this as I know there are a lot of similar posts but I have read through them all and am still feeling very confused - I am a sole trader and this is my...
View ArticleUSA Acclivity AccountEdge vs Account Right Live
Hi,I am an AccountRight Live user in Australia. We recently opened our business in the USA and are using AccountEdge to run our business there because we were told MYOB AR Live do not cater for the US...
View ArticleMoving Accountedge NE Databases to SSD drive
Dear support team I have AccountEdge NE v14.5, shared by 5 users. I need to speed up the database access time. I have optimised the Company files and I am already on Gigabit LAN, but I still need...
View ArticleReinstalling MYOB
Hi We have upgraded our computer to one with no disk drive. Can we please get an installer link for First Edge v4? AD
View ArticleAccounting Edge v15 to iCloud
Hi there I am interested to know if Accounting Edge v15 is able to be converted to the MYOB Icloud??We are just trying to make our accounting system accessible a little easier as our office is only...
View ArticleHow to access next week's Compliance Update
For MYOB AccountEdge subscribers, the 2017-2018 Compliance Update will be available in the last week of June. When the Compliance Update is available, you’ll be able to download it via my.MYOB– we’ll...
View ArticleHow to get AccountRight version 19 on Mac
Hello, I am an accounting student, I have purchased the student edition disk however can not download the link on a Mac. I am needing the AccountRight Plus v19.11 Educational Edition. Could you please...
View ArticleAccount Edge Pro v16 - Training for Construction Small Business
Hi There, What is the best way to learn how to get the most out of AccountEdge Pro for a small construction company? Ideally I would like someone to come to our office (Brisbane) and teach me/help me...
View ArticleAccountEdge Basic v5 terminating on backup
Hi Guys, I'm having an issue with backing up. I've just upgraded to & installed v5 of AccountEdge as I was having problems with AEB v2 terminating in Sierra. When I try to backup I get a...
View ArticleTransferring data
Helloi have MYOB firstaccounts 3.1 on my old computer. It is crashing and I want to transfer tthe information to my New Mac laptop computer. i have the installation disc, but I think I need to upgrade...
View ArticleSupport is not good enough
Im terribly disappointed (more like angry) at MYOB yet again. I'm on the phone and so far its been 34 mins. Been through Katie, Shinah, Prawin all who tried valiantly but just don't have the...
View ArticlePAYG summaries 2017
Hi I am preparing payment summaries for the 2017 yaer and have one employee who was made redundant during the year. Their annual and long service leave entitlements are part of lump sum A (due to the...
View ArticleEmail issue since iMac install update
Please can someone help. I can only do the basics on the imac, and have just found that my Imac has updated and installed OS X EI Capitan.I did a quick google and it said there was a known issue with...
View Article