ACCOUNTEDGE - Change Data Column to Data Field
Hi AllI have Accountedge Pro v14. I am customising an Invoice Form to a Job Sheet. When I insert the Job Number Field it comes up as a column. I need this as a stand alone field that I can move to the...
View ArticleAccountEdge Pro Mobile
I have just added accountedge mobile device, however, if more than one receipt is entered on the mobile device when syncing from drop box to the computer it is advising the only one of the items has...
View ArticleUnable to confirm company file whilst overseas
Hi I am trying to confirm my MYOB account on a MacBook Air while overseas. I Have never been able to do an online confirmation and have only been able to do it by phone. However the 1300 number won't...
View ArticleUnable to reconfirm file whilst overseas
Hi I am trying to confirm my MYOB account on a MacBook Air while overseas. I Have never been able to do an online confirmation and have only been able to do it by phone. However the 1300 number won't...
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1st of October tax tables - Incorrect paycheque recorded
We recently hired a new employee at the beginning of October. Her first pay period was the 10.10.2016 - 24.10.2016. When I went into the payroll module to prepare a paycheque there was no indication to...
View ArticleAccountedge crashes when importing QIF
I have tried numerous times now to import a QIF of ANZ bank transactions. I have tried different sizes of the data and still everytime the program crashes while importing.I have 12 months of...
View ArticleCannot use Phone number to confirm company file - weird problem of keypad not...
HiI've tried to confirm my company file today and the actual number pad does not work when dialing the 1300 number on an iphone???? I rang the confirmation phone number 1300664585 to confirm my file...
View ArticleSuperannuation
Hi ThereI am having an issue with Superannuation for one particular pay period. For some reason the Superannuation Guarantee for that particular week doesn't automatically appear on the "Pay Employee"...
View ArticleAdd new workstation doesn't work
Dear SupportI bought additional 2 new workstations (user) to 5 workstations and upgrade to AccountRight Premier 19.13, after upgrading, the system still support 3 workstations only. Could you tell me...
View ArticleChange of bank details for Payrol
I changed our company bank account in October but have only just noticed that the Payrol is showing the old account details and I can't seem to change it to the new one. Have only one staff member,...
View ArticleAllocations not saving and Spend Money not ticking over
When allocating a job number in Spend Money the balance in the jobs list relevant to the amount of the transaction is not updating next to the job allocated. Why is that?
View ArticleCustom Forms not showing after copying across
Hi there I have copied all my files across from the 'forms' folder on Account Right on our PC, to the 'Custom Forms' folder on our Account Edge Pro on our Mac. I cannot get the templates to show up....
View ArticleAccount edge ne 15.5 installation misses to show File Connect in the System...
I have downloaded a copy of my Account Edge NE 15.5 from My MYOB and installed it on a new computer which I wish to use as a host for some of my company files. However, after installing the programme,...
View ArticleCrash on Start Account Edge Pro - MacOS Sierra 10.12.3
When I attmept to start Accound Edge Pro 20.1.1 it crashes. It starts on the second attempt..Is there a solution for starting first time every time?
View ArticleDisabling Multiple Inventory Locations
We were using multiple inventory locations in AccountEdge Pro v15.5 (Mac) but now want to completely disable the Location feature so that only the default Primary Location is active (ie we never have...
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Accountedge not picking up date format from Mac
I have Accountedge 2007 and have just bought a new Macbook Pro with OS 10.12.1 Sierra. Accountedge is not picking up the Australian date format from the Mac, which is very annoying. I saw a similar...
View Articleunable to open/upgrade old MYOB files
We use AccoutRight v.2016.2.2.We need to open old .myo files, which have not been previously upgraded. I've tried to upgrade it without sending it online. After selecting the file from my drive and...
View Articlelinking a document to an invoice
I am currently using the latest version of AccountEdge Pro and have set up several sub-folders to save documents in. When I go back to look at these saved documents I get the message the attached...
View ArticleUnable to confirm company file
Im unable to confirm my company file, both online and by phone
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