Customer card showing negative balance and no invoices owing etc
Hi,I am using AccountRight version 2021.1 and have a customer showing -No invoices owingNo returns and CreditsCard shows negative balancePrinting an 'activity' statement shows a negative balance in the...
View ArticleAccountEdge issue with STP & Employer Additional Super
My client has prepared a pay event on 30 June 2020 showing $13,350 of additional employer super being paid for an employee using the Employer Additional Superannuation Category. When preparing the STP...
View ArticleACC Edge Pro V 18
Good afternoon,would appreciate an opinion on migrating from Acc Edge Pro v 18 across to Xero on my Mac. I have to sort an accounting package that will allow my Mac to upgrade to the lastest Mac IOS...
View ArticleMYOB AccountEdge Cloud Options
After the launch of AccountRight 2021.2, am I correct in assuming that if my client was to migrate their data from AccountEdge to AccountRight, they can then sign in to their data file via the...
View ArticleAccountEdge - Upfront annual payment for services provided every month.
Wondering how to handle the following situations. Client, uses our service (advertising) every month in a publication. Instead of being invoiced monthly, they would like to pay the total up front....
View ArticleHow do you get account edge basic v1 company data and software onto a windows...
I have been running with a mac and accountedge v1 for years with no problem. Now my mac computer is dying and my new mac will not run MYOB. I need to change to a windows computer and do not know how to...
View ArticleEmailing payslips after changing to Outlook on Mac
I have recently changed from using the Mac mail system to Outlook and I cannot seem to get the payslips go send. I have reinstalled MYOB accountedge about 3 times and I have set Outlook as the mail...
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Account Transactions report displays nothing
Hi.... I use AccountEdge Pro 2017 on an older Mac for my graphic design business - and it runs fine. For tax prep I always use the Account Transaction report to print itemized lists for each expense...
View ArticleOne Touch Pay
Have inadvertently sent the ATO our one touch pay twice. My MYOB figures are correct. How do I fix the ATO without upsetting my MYOB?
View ArticleAccountEdge Pro for Mac
Hello. I'm still waiting for updating AccoountEdge Pro for Mac OS Catarina.How long do we wait for?Because it takes more than one year.
View Article1300 664 585 Company confirmation by phone no longer available
The phone number 1300 664 585 no longer allows me to get a code by phone. Can someone please help as my software won't let me confirm online either
View ArticleEmployee bank account changes
Hi,Today we had to change an employee's bank account number and when we went and viewed one of his old payslips we realised that MYOB system had changed all his old payslips to show the new bank...
View ArticleAccountEdge
Why is MYOB not supporting its existing AccountEdge users by either:a. upgrading AccountEdge to run on 64 bit operating system; orb. providing an online platform that provides ALL the existing...
View ArticleLast reconciled balance
The last reconciled balance amount used to be available on the reconciliation report. Of late, when the report is generated, I cannot seem to be able to locate the figure. Kindly advise how can get the...
View ArticleAccount Edge Pro
Any update on when the 2021 tax tables for Account Edge Pro will be ready to download?
View ArticleMYOB AccountEdge V11 - Link to Download
Hi, We are needing to install our old version of MYOB AccountEdge V11 onto a new computer and we cannot find our installation discs.Previous contacts with MYOB has resulted in a link to a Premier...
View ArticleImportant Information on AccountEdge
Hi everyone, Last year we announced that we would not be making AccountEdge compatible with Apple's newer operating systems. Due to ongoing compatibility and compliance obligations, MYOB has made the...
View ArticleImportant Information on AccountEdge
I think the demise of MYOB for the Mac was expected with the change of CPU to the M series away from Intel. MYOB for the Mac was the only software that made accounting almost a pleasure. The recap...
View ArticleAccountEdge - Changes to Support
I use AccountEdge Basic running it on an iMac which uses MacOS Mojave (and I am not updating from that OS - so no issues with Catilina or later). The sole use of the iMac is to run the accounting...
View Article2 STP BMS IDs for one company
Hi, One of our employees reported that he had 2 income statements on his myGov account for our company. Then, I remembered an email from ATO a while ago, which is; We have reviewed your Single Touch...
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