My payment summaries are only showing half the payroll transactions for the year. I have reviewed the reports and gone into the individual cards and looked at the Pay History and it is missing pay entries for quarters 1 and 2. So a full 6 months of entries. Why has this occurred ? We have done nothing differently and no upgrades have been run.
I know how to manually fix the issue but am really annoyed this has happened and want to understand why to avoid this issue in the future. Is this a software bug that is known ?