Hello, I recently had a past customer contact me saying I had sent them an overdue invoice. Now I closed off their purchase months ago and I know that I didn't send it (and no one else has access to my MYOB, other than my accountant who only use it for tax purposes). I asked her to send me a copy of the e-mail and it wasn't the usual one that MYOB sends. However, the link in the e-mail did bring up her invoice and it was written as overdue. It opens in the MYOB portal as well? I have no idea how this is even possible? The e-mail she received simply had a link in it with no other identifying information? I have no other reports of this happening to other customers. Can you please tell me what the potential cause is?
Thank you
Kerry-Lee.