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Re: Super Portal - Fund Error response

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I'm having the same problem. I've amended the ESA under Employer Details and it has a green compliancy tick. But the portal still rejects the transaction and keeps showing the old ESA under Issues.  I've received the same Contribution Error Notification email twice but there's nothing I can do.

 

 It looks like the only solution is for the payment to be refunded so I can reverse the transaction and re-process it in Account Edge.  

 

How can I get a refund?


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