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AccountEdge Pro - Cannot Edit Transactions

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Hi,

 

I have opened my company file and found that i cannot edit any transactions.  It doesn't matter what module I'm in, nothing is editable.

 

Has anybody has this happen before?  Does anybody know what the solution is?

 

I have not had a high requirement for their support in the past but in this instance I have been trying to contact MYOB for the last three days and get a mesage advising they are "having a busy period and ring back later" with no option to leave a message or facility to get a call back. Is this normal for their customer service?


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